Frequently Asked Questions

Everything you need to know about Coco's premium beauty experience.

Are Coco products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All Coco products are 100% cruelty-free and formulated without any animal-derived ingredients.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

What is your return policy for opened products?

We want you to love your glow. If you are not satisfied, we accept returns on both unopened and lightly used products within 30 days of purchase.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna.

How do I know which product is right for my skin type?

Each product page includes a 'Best For' section. You can also take our 2-minute Skin Quiz or contact our beauty experts for a personalized consultation.